Refund policy
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at with details of the product and the defect. Shefreehands@gmail.com
Please read carefully before making your purchase. All orders made through this online store are considered custom orders, made as requested by client (you), and we are not required to provide a refund if you have changed your mind about a particular purchase for any reason.
If you received an incorrect item:
We want to sort out any issues with incorrect items straight away.
If one of the items you received isn't what you ordered, please send it back to us and once inspected, we'll refund you as soon as it's arrived back.
Missing An item in your order.
We're sorry there's an item missing from your order.
If you have an item missing from your order, please let us know within 5 days of your order being delivered and we’ll do our best to help you.